The Health Club and Beauty Centre offer a comprehensive range of packages to meet every traveller’s need, from the fully equipped gym, indoor heated swimming pool to the rejuvenating, refreshing spa treatments. The impressive range of restaurants and bars are exemplary. There are full conference facilities available and a business centre with secretarial services if required. A hair salon, florist, gift shop and foreign exchange counter are all available within the hotel.

There are 561 guest rooms and suites all with fantastic views of the Opera House, Harbour Bridge or Darling Harbour. All the rooms are spacious with large windows and marble bathrooms with separate showers. There is broadband Internet access, satellite/cable TV, voicemail and individual climate control air-conditioning. Rooms with disabled access and non-smoking options are available on request. The Shangri La trademark Horizon Club occupies the club floor and offers deluxe rooms with in room fax, personal voice mail, complimentary shoe shine and suit pressing and daily delivery of an international newspaper and fresh fruit. The Horizon Club lounge offers complimentary buffet breakfast, soft drinks tea and coffee throughout the day and cocktails in the early evening.

The Brasserie on level one is a chic bistro, open all day serving buffet meals or a la carte menus with a distinctly Australian twist. The lobby lounge with views over the landscaped garden, serves drinks and snacks from midday until midnight, with a pianist performing in the evening. The main Japanese restaurant and the Horizons bar are currently undergoing refurbishment, however, there is the Rocks Teppanyaki serving delicious Japanese seafood and meats and the Harts Pub which has a relaxed, casual atmosphere, typical pub food, drinks and an extensive wine list. The Gloucester Street Pantry provides fresh pastries, breads, cakes, sandwiches, homemade chocolates, wines and spirits. In room dining is available 24 hours a day with a full selection from the many restaurants in the hotel.

On the doorstep of the hotel is the Rocks district which has recently undergone something of a metamorphosis, transformed into a vibrant pocket of cafes, restaurants, shops and stalls, sometimes described as Sydney’s ‘outdoor museum’ most activities here centre around walking, looking and eating. The excellent Museum of Contemporary Art is also in this area. Sydney has a reputation as one of the most beautiful cities in the world and one of the best ways to see it is the panoramic view from the top of the Sydney Tower, 250 metres above street level, or, for the more adventurous, take a guided 3 hour climb up to the top of the Harbour Bridge. The magnificent harbour can also be explored on the water, starting from nearby Circular Quay, there are numerous day and night cruises or yachts to charter to find more out of the way places for a picnic. Out of the city there are the famous wineries of the Hunter Valley and the beautiful Blue Mountains.